Insurance live transfers for P&C agencies
You paid for the lead.
Then you got their voicemail.
What you actually want is someone who wants an auto, home, or renters quote, already on the line with your producer. That is a live transfer, and with InsureScales it is the only thing you pay for.
You have probably tried at least one of these
Shared internet leads
The same person gets sold to several agencies. Your team races to call first, and you pay whether they answer or not.
Cheap aged lists
Low cost per name, high cost per conversation. Your producers burn the day dialing to reach a handful of people.
Hiring your own telemarketer
Recruiting, training, managing, and payroll every week, whether they put anyone on the phone or not.
It is not your team's effort. It is what you are paying for.
Leads, lists, and callers all charge you for the attempt. The only thing that makes you money is a conversation with someone who wants a quote. So that should be the only thing you pay for.
What staying the same costs you
- Every voicemail is money spent before anyone says hello.
- Every hour a producer spends dialing is an hour they are not quoting.
- Every month on leads and lists, you pay for attempts instead of conversations.
You pay only when a real prospect is on the line with your team
Our callers do the dialing. When someone wants a quote, they are transferred live to your producer. Answered calls count at 75 seconds. If nobody picks up, the call counts once the prospect has waited 20 seconds. See the full billing rules.
Set your rules
Pick your states, calling hours, daily cap, and how many calls your team can take at once.
Add credits
Prepay for transfers by card. Your balance only goes down when a transfer counts.
Take live calls
Our callers find people who want an auto, home, or renters quote and transfer them to your producers while they are still on the line.
Every transfer shows up in your portal the moment it connects
Who it is, where they live, how long the call ran, and the recording. Your producers know who is on the line before they say hello.
By month threeA steady flow of quote-ready calls you can turn up or down any day, and a real cost per transfer to check against your close rate. You will know exactly what a new policy costs you.
- CountsRenter with a carAuto · TX · 4:12
- Not chargedCar ownerAuto · OH · 0:48
- CountsHomeownerHome + auto · FL · 6:37
Agencies already take our transfers
Live transfers delivered
Agencies served
States covered
Nothing happens that you cannot check yourself
A recording of every transfer
Listen to any call in your portal. Nothing is hidden.
Every charge tied to a call
Each charge on your balance points to the exact transfer it paid for.
Volume you control
Change how many calls you take at once, right from your portal.
Exactly what you pay for, and what you never pay for
A transfer counts when it
- Your team answers and the call runs 75 seconds or more, timed from the first ring.
- Nobody at your agency answers and the prospect waits at least 20 seconds, including calls that go to your voicemail. You get their details to call back.
You are never charged for
- Answered calls under 75 seconds
- Unanswered calls where the prospect hangs up in under 20 seconds
- Anything while delivery is paused at your request
- Transfers we have not delivered yet
Handled before the first call
- DNC scrubbing and calling-window rules
- Approved scripts with required disclosures
- Our callers never quote, bind, or give advice
- Calling data included. Your own lists can be added.
Send a call back if the prospect turns out to be
Returns apply to calls between 75 seconds and 5 minutes. Calls of 5 minutes or longer are billable.
- No vehicle or no valid driver's license
- No auto insurance, or a coverage lapse in the past 6 months
- Insured with a carrier you excluded
- Lives outside your licensed states
- Has or needs an SR-22
- Does not own or co-own the home
- Home is outside your licensed area
- Home insured with a carrier you excluded
We deliver interested, qualified prospects. Quotes and sales are not guaranteed, and not quoting alone is not a return reason. Your service agreement controls if anything here differs.
How the cost compares
| Shared leads | Your own telemarketer | InsureScales | |
|---|---|---|---|
| What you pay for | Each lead, answered or not | Hours worked, results or not | Only live transfers that count |
| Who dials | Your team | Your hire, managed by you | Our callers |
| Shared with other agencies | Often | No | No. A live call goes to one agency. |
| Unused spend | Gone once the lead is sold | Payroll is paid either way | Unused transfers carry forward |
| Price | $3–10 per lead | $15–25 per hour | Get a quote |
- Shared leads
- Each lead, answered or not
- Own telemarketer
- Hours worked, results or not
- InsureScales
- Only live transfers that count
- Shared leads
- Your team
- Own telemarketer
- Your hire, managed by you
- InsureScales
- Our callers
- Shared leads
- Often
- Own telemarketer
- No
- InsureScales
- No. A live call goes to one agency.
- Shared leads
- Gone once the lead is sold
- Own telemarketer
- Payroll is paid either way
- InsureScales
- Unused transfers carry forward
- Shared leads
- $3–10 per lead
- Own telemarketer
- $15–25 per hour
- InsureScales
- Get a quote
Want the details? Read how much live transfers cost and pay per transfer vs. pay per call vs. pay per lead, or see the lines we cover: auto, home, and renters insurance live transfers.
You only pay for what you actually get
Unused transfers carry forward
Prepaid transfers you have not received stay on your balance, even if you pause or close.
No surprise bills
If your balance runs low, calls pause on their own until you add more.
Bad call? Send it back
Our quality team reviews every return. Same day is best, and billing is settled by the end of the week.
Pause any time
No billing while you are paused, including missed transfers. Change your volume any day.
“We're not buying leads anymore. We only pay when someone who wants a quote is already on the phone with us.”
Get your price per transfer
A short call. We check your states, hours, and daily volume, and tell you the price before you add a dollar.
Book the call